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Joe d'Elia

Joe d'Elia

Joe is the architect of Upscope. He is in charge of running Upscope smoothly and securely and leading the product roadmap.

Is Co-browsing Safe? Yes, Banks Use it

Is Co-browsing Safe? Yes, Banks Use it

There's always a moment of anxiety when downloading software and maybe that's why people like co-browsing because there are no downloads. Below you'll see how co-browsing is different to traditional screen sharing and the types of companies that use it. Related: Everything You Wanted to Know About Co-browsing Also see:

Joe d'Elia
Joe d'Elia
12 Questions SaaS Founders Worry About

12 Questions SaaS Founders Worry About

Questions like ‘Is our pricing right? or ‘Should I build this feature a competitor has?’ drive SaaS founders crazy. Experienced founders have dealt with these same questions so what do they advise? See below. Related: 25 Companies Show You Their Best SaaS Pricing Model Popular read: 3 Simple Powerful Writing

Joe d'Elia
Joe d'Elia
SaaS

How to Repurpose Written Content on Social Media

Consistent, original content is a difficult thing to sustain. So is it okay to recycle the same media, reshaping it to fit the channel? In this two-minute video, Gary Vaynerchuk explains why he’s an advocate for both reusing the same content and creating unique pieces. This article is part

Joe d'Elia
Joe d'Elia
Content Creation

Transcription series by Upscope. Get the next series.

Upscope’s transcription series will cover many topics. See more on what’s next. If you’re using Intercom, Olark, Drift, LiveChat etc then see what gift Upscope gives your live chat. Over the next few months the Upscope team will summarise the actionable steps and advice from videos by

Joe d'Elia
Joe d'Elia
Live Chat

How To Use Live Chat To Increase Sales in 7 Steps | Dan Martell

Dan Martell is the founder of FlowTown, Clarity and other startups. We’ve taken out the 7 key steps and advice he has mentioned in this video on increasing sales through live chat The 7 key steps to increase sales using live chat** “There’s nothing more frustrating than to

Joe d'Elia
Joe d'Elia
SaaS
This simple intercom email trick helped us double installations

This simple intercom email trick helped us double installations

Related: Yes, you can see the user's screen from Intercom Also see: 9 Smart Hacks to Use With Intercom The biggest bottleneck we face as a software company is getting new sign ups to install our system on their website. Because we provide instant screen sharing built entirely in JavaScript,

Joe d'Elia
Joe d'Elia
Intercom