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Handle Objections by Showing Clients what they're Buying

Pardeep Kullar
Pardeep Kullar

All the "handle objections" advice for sales teams, loan officers, insurance agents and realtors involve clever use of words but many clients need to see what they're buying. New technology flips the tables by letting you do exactly that and when you do, you get trust, deeper conversations, faster understanding of the value and more belief in your expertise.

Below are a list of common objections and how to use new technology to overcome them.

What's the new technology?

HelloScreen will share your browser tab to your client's phone in 5 seconds.

What's unique about it?
1. In 5 seconds, send a link (or read it out) to your client and they'll see your tab.

2. Browse with clients so they stay alert and it remains pixel perfect throughout.



How to use HelloScreen to handle objections

When you feel like they don't trust you, show them your ID.

If they say "we already have a vendor for that" show them a comparison table.

If they say "It Costs Too Much" show them the ROI.

If they say "can you just send me the information". Show it them immediately.


What else do they say and how can you respond visually?

If they say "I'm not interested" they really might not be but they might also not understand the product. So offer to show them the overview and if they don't want to continue, they don't have to book that second call.

Loan officers often hear "I just want the lowest interest rate". The response can be "Do you want the lowest rate or the lowest monthly payment? Let me show you what the difference is".

If they say "I want to talk to my wife first" then offer to show them a break down of the items to discuss.

You can prepare one presentation that covers each possible objection and use HelloScreen to immediately respond to them.

The key magic that HelloScreen provides is getting them to look at your presentation or any other web page you prefer, in seconds.

Try it out here: https://helloscreen.com


Pardeep Kullar Twitter

Pardeep overlooks growth at Upscope cobrowsing and loves writing about SaaS companies, customer success and customer experience.