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Intercom

Coda spreadsheet is the future of docs?

Coda is being called the future of docs because it combines spreadsheets, docs and apps into one page. How can we use it? Here's a practical exampe of Coda combined with Intercom that covers the main features. Many of us have our own unique customer contact process that Intercom can’

Pardeep Kullar
Pardeep Kullar
Coda

A Popular Intercom Live Chat Alternative

We know which live chat services people switch to because we run a unique screen sharing startup that integrates with live chat tools. Besides LiveChatinc, Olark is one of the Intercom competitors that they move to. Related: Yes, you can See the User's Screen from Intercom Also see: 9 Smart

Pardeep Kullar
Pardeep Kullar
Customer Service

Churn and retention are the new conversion | Des Traynor

A summary transcript of Brent Leary’s interview with Des Traynor, one of the founders of Intercom. Des, on top of his points on churn and retention, says that you should be signing up for your own product every 2 weeks. A product for the rest of your life The

Pardeep Kullar
Pardeep Kullar
Articles about Customer Success

11 Ways Companies are Creatively Using Intercom

Get inspired by these tips and tricks from 5 Intercom users. Related: Yes, you can See the User's Screen from Intercom Also see: 9 Smart Hacks to Use With Intercom Live chat technology has been all the hype for some time now. And as customers are increasingly demanding immediate attention,

Natasha Hoke
Natasha Hoke
Intercom

Which CRM to use with Intercom? This is what we realised

Who should read this? Anyone figuring out how to do account management and sales on Intercom, especially if they’re trying out different CRM and sales tools. Below we explain what we tried and failed with, what eventually worked and what new alternatives there are to our solution. Related: Yes,

Pardeep Kullar
Pardeep Kullar
Intercom

9 Smart Hacks Companies Are Using With Intercom

From unique ways of bringing back fading users to smart integrations, these are the some of the things companies are doing right now to get more out of Intercom. Related: Yes, you can See the User's Screen from Intercom 1. Have the original blog post writer email users who are

Pardeep Kullar
Pardeep Kullar
Intercom

Examples of Using Intercom Educate to Reduce Support Time and Grow

The Intercom Educate (now called Intercom Articles) module lets you create a library of interlinked articles that answer questions either automatically or as part of a live chat. It reduces support time and gives you an opportunity to grow traffic by being SEO friendly. Related: Creating an Intercom Articles Help

Pardeep Kullar
Pardeep Kullar
Articles about Customer Success

Intercom plugins that will transform different departments in your business

What can Intercom plugins do for your Sales, Marketing, Product and Customer Support? Intercom has over 17,000 users, and is continuously growing. And with this growth, it comes as no surprise that there are newly emerging and exciting plugins to make Intercom even more of a multi-tool. These Intercom

Natasha Hoke
Natasha Hoke
Intercom