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Live Chat

#№1 Add-on for LiveChatinc. See the User’s Screen.

Upscope’s co-browsing for LiveChatinc is the modern instant screen sharing that LiveChat agents dream of. While live chatting to a user, click once to see them moving around on your website. Click again to take control and move them through the site yourself while they sit back and watch.

Pardeep Kullar
Pardeep Kullar
Customer Service

Transcription series by Upscope. Get the next series.

Upscope’s transcription series will cover many topics. See more on what’s next. If you’re using Intercom, Olark, Drift, LiveChat etc then see what gift Upscope gives your live chat. Over the next few months the Upscope team will summarise the actionable steps and advice from videos by

Joe d'Elia
Joe d'Elia
Live Chat

Intercom screen sharing. Yes, you can see the user’s screen from Intercom in one click. Get Upscope.

Not only can you see the user’s screen from Intercom in one click while chatting, you can also remotely take control and highlight where to go. You can click and scroll for them. You can take your toughest non-tech user and without asking them to download anything, onboard and

Pardeep Kullar
Pardeep Kullar
Customer Service

Cobrowsing for Olark and other live chat services.

Cobrowsing is the instant screen sharing that live chat agents dream of. One click to see their browser, one click to take control and guide them and no downloads needed. It’s instant. Upscope.io integrates with Olark and other live chat services for one click screen sharing. There is

Pardeep Kullar
Pardeep Kullar
Articles about Customer Success

One-click screen sharing for live chat

In one click, without the user having to install anything, you’ll be able to see the users screen when chatting to them using Intercom, Zopim, LiveChatinc and olark. Live chat tools allow a user to type messages directly to company staff from their website. They’re growing, we use

Pardeep Kullar
Pardeep Kullar
Customer Service