Review of 3 of the Best Screen Video Recorders
There's a bunch of screen video recorders out there so we're going to investigate 3 of the most commonly mentioned (Loom, Vidyard, Cloudapp), install them, try them out and give our thoughts on each one. We'll include use cases, key differences between them and anything uniquely interesting. LoomA typical default
Co-browse on any 3rd Party Website without Installing Code
Normal co-browsing can only be done on pages that have the co-browsing javascript snippet added to them but now, with Upscope, you can co-browse on any website using 3rd party code-less co-browsing. Below we'll list key uses cases for this new form of magical co-browsing. Remote advisorsMore than ever, there
To Manage a Call Center Efficiently see what Employees Really Think
There are plenty of happy smiling recruitment videos for call centers on Youtube but the real data on how people feel can be found by surveying the comments section below the videos. At Upscope we're researching what sort of services employees at call centers might want and to understand that
Lessons learned: Getting Remote Working Working
This lessons learned series is part of our live SaaS resource list we're building while launching a new product. See the live SaaS resource list here. What one thing lesson was most important to our remote working setup?We're still amateurs at this but having someone manage remote working events
Lessons learned: Talking to customers is the fastest way to grow
This lessons learned series is part of our live SaaS resource list we're building while launching a new product. What one sentence about talking to customers was most important and why?"Get out of the building" This is the classic line from Steve Blank's customer development posts. You can't do
Lessons learned: Enterprise SaaS Sales
This lessons learned series is part of our live SaaS resource list we're building while launching a new product. What one sentence from blog posts on enterprise sales was most important and why?"As tech co-founders we buy software entirely differently to enterprises." As co-founders, we initially bought and tested
Lessons learned: Go-to-market strategy does not equal marketing strategy
This lessons learned series is part of our live SaaS resource list we're building while launching a new product. In the simplest way possible explain what go-to-market is?When you start your first tech business you're just about figuring out how to build the damn thing. Then you go to
Lessons learned: Content Marketing
This lessons learned series is part of our live SaaS resource list we're building while launching a new product. Upscope content is largely blog posts and articles. Even focusing on just one area is an intense learning experience. Writing and getting blog posts to rank on Google needs SEO, copywriting,