/ Articles about Customer Success

101 reasons to embrace live chat.

WebsiteBuilder has created a pretty awesome infographic and we’d like to share it with you 🙂

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See the full infographic here.

Some of the key statistics they mention

29% of consumers are more likely to purchase with the option of live chat even if they don’t use it.

51% of customers are more likely to purchase.

48% of customers are more likely to return to the website.

51% of customers prefer it as it allows easy multitasking while waiting

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Check out the full infographic and enjoy 🙂

Show users your website like never before

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Pardeep Kullar

Pardeep Kullar

Pardeep overlooks growth at Upscope cobrowsing and loves writing about SaaS companies, customer success and customer experience.

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